Terms & Conditions — 99kt Casino Bangladesh

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 99kt ("the Platform", "we", "us", "our") governing your access to and use of the 99kt online casino and sports betting platform accessible at 99kt.app and any associated mobile or web applications operated under the 99kt brand.

By accessing the 99kt platform, creating a player account, making a deposit, or placing any wager — whether on casino games, live dealer tables, or sports betting markets — you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the 99kt platform.

These Terms should be read in conjunction with the 99kt Privacy Policy and the Responsible Gaming Policy, both of which are incorporated into these Terms by reference. In the event of any conflict between these Terms and a specific promotion's terms, the more specific document will take precedence for that promotion only.

Governing Language

These Terms are written and published in English. In the event of any translation or interpretation dispute, the English-language version of these Terms shall prevail in all cases.

Governing Law and Jurisdiction

These Terms are governed by applicable laws. Any disputes arising from or related to use of the 99kt platform shall be subject to the dispute resolution process described in the relevant section of these Terms. 99kt operates as an international online gaming platform serving adult players in Bangladesh and operates under the rules and policies set out in these Terms.

2. Eligibility and Age Restriction

Access to and use of the 99kt platform is restricted to individuals who meet all of the following eligibility criteria at the time of registration and at all times during which their account remains active:

• You are at least 18 years of age. 99kt is strictly an adults-only platform. Players under 18 are not permitted to register, deposit, play, or withdraw under any circumstances.
• You are accessing the platform of your own free will, for personal recreational purposes.
• You are not subject to a self-exclusion order, cooling-off period, or any other voluntary or regulatory restriction that prohibits you from accessing online gambling services.
• You are acting on your own behalf and not on behalf of any other person or third party.
• You are not a resident of any jurisdiction where online gambling is explicitly prohibited by law and where use of the 99kt platform would expose you to criminal liability.

Single Account Per Player

Each individual player is permitted to hold one (1) active account on the 99kt platform. Registering multiple accounts — whether under the same name, the same device, the same IP address, or any combination thereof — is prohibited. Where duplicate accounts are identified, 99kt reserves the right to close all accounts associated with that individual and to forfeit any bonus balances held across those accounts. Real-money balances may be consolidated into a single account at 99kt's discretion after verification.

Player Representations

By registering on 99kt, you represent and warrant that all information you provide during registration is truthful, accurate, and current. You agree to notify 99kt promptly if any of your registered details change, particularly your contact email address, phone number, or payment method details.

3. Account Registration and KYC

To access the full range of 99kt services — including deposits, gameplay, and withdrawals — you must register a player account. Registration is free of charge and requires you to provide accurate personal information including your full legal name, date of birth, email address, and a valid mobile number registered in Bangladesh.

Know Your Customer (KYC) Verification

Prior to processing your first withdrawal, 99kt is required to verify your identity through a Know Your Customer (KYC) process. You will be asked to submit one or more of the following identity documents:

• National Identity Card (NID) issued by the Government of Bangladesh
• Valid passport (photo page and data page)
• Driving licence issued by BRTA (Bangladesh Road Transport Authority)
• Proof of payment method ownership (a screenshot of your bKash, Nagad, or Rocket account showing your registered name and mobile number)

KYC verification is typically completed within 24 hours of document submission. You will receive a notification to your registered email address once verification is approved. 99kt may request additional documents at any stage if the initial submission is insufficient to confirm your identity.

Account Security Responsibilities

You are solely and exclusively responsible for maintaining the confidentiality of your 99kt account credentials — including your username, password, and any two-factor authentication codes. You must not share your login details with any other person. 99kt will never contact you to request your password through any channel including email, live chat, or telephone.

You must notify 99kt's support team immediately if you suspect that your account has been accessed without your authorisation. 99kt accepts no liability for losses arising from unauthorised access to an account where the player has failed to maintain reasonable security over their credentials.

Account Login

Players access the 99kt platform via the 99kt Login page. Use your registered username or email address together with your password. If you forget your password, use the password reset function on the login page — a reset link will be sent to your registered email address. If you are unable to access your registered email, contact the 99kt support team via live chat for assisted account recovery.

4. Deposits and Withdrawals

99kt supports a range of payment methods specifically selected to serve players in Bangladesh. All transactions on the platform are denominated in Bangladeshi Taka (BDT, ৳). The following table summarises the supported payment methods and applicable limits:

Deposit Policy

All deposits must be made from a payment account registered in your own name. Third-party deposits — where the depositing account belongs to a different person than the registered 99kt account holder — are prohibited and may result in the deposit being reversed, the account being suspended pending investigation, and any associated winnings being voided.

Deposits are credited to your 99kt gaming balance immediately upon confirmation from the payment provider. In the rare event that a deposit is not reflected in your account within 30 minutes, contact the 99kt support team via live chat with your transaction reference number for manual investigation.

Withdrawal Policy

Withdrawal requests are processed by the 99kt payments team within 24 hours under standard operating conditions for KYC-verified accounts. Withdrawals are returned to the same payment method used for the most recent deposit, as a primary anti-fraud measure. 99kt does not send withdrawals to third-party accounts under any circumstances.

Before a withdrawal can be processed, the following conditions must be met: (a) your account KYC verification must be complete and approved; (b) any active bonus funds must have met the applicable wagering requirement or been forfeited; (c) the withdrawal amount must not exceed any applicable withdrawal caps for the relevant promotion period.

5. Bonuses and Promotions

99kt offers a range of promotional incentives to both new and existing players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All promotions are subject to the following general terms, in addition to any specific terms published with the individual offer.

Wagering Requirements

Bonus funds credited to your account must be wagered a specified number of times before they can be converted to withdrawable cash. The wagering multiplier applicable to each bonus is stated clearly in the promotion's individual terms. For example, a ৳1,000 bonus subject to a 20x wagering requirement must generate ৳20,000 in eligible wagers before withdrawal of bonus-derived winnings is permitted.

Eligible Games

Not all games on the 99kt platform contribute equally to wagering requirements. Slot games from providers such as Pragmatic Play, NetEnt, and Microgaming typically contribute 100% of each wager toward the requirement. Live dealer table games (Baccarat, Roulette, Blackjack) and sports betting markets typically contribute at a reduced rate or may be excluded entirely. The contribution rates for each game category are stated in the individual promotion terms.

Bonus Expiry

All bonuses carry an expiry date, stated in the individual promotion terms. If the wagering requirement for a bonus is not met before the expiry date, the remaining bonus balance and any winnings generated from that bonus will be forfeited automatically. The expiry clock begins from the moment the bonus is credited to your account, not from the date of your next login.

Bonus Abuse

99kt employs automated and manual systems to detect bonus abuse, including but not limited to: placing low-risk or zero-risk wagers to meet wagering requirements (known as "bonus scalping"), opening multiple accounts to claim the same promotion more than once, and using promotional funds in a pattern that suggests exploitation rather than genuine play. Where bonus abuse is identified, 99kt reserves the right to void the bonus, void any associated winnings, and close the account.

6. User Obligations and Prohibited Conduct

As a registered player on 99kt, you agree to use the platform in good faith and in compliance with these Terms at all times. The following activities are explicitly prohibited and may result in immediate account suspension, permanent closure, and forfeiture of all account balances:

• Multi-accounting: Registering or operating more than one 99kt account, whether under your own name or under false or assumed identities.
• Fraudulent deposits: Using stolen, cloned, or unauthorised payment credentials to fund your account.
• Money laundering: Using the 99kt platform to deposit, move, or withdraw funds derived from unlawful activity. 99kt is required by its anti-money laundering obligations to report suspicious activity to appropriate authorities.
• Collusion: Coordinating with other players in poker, live dealer games, or any other multiplayer format to gain an unfair advantage over other participants.
• Use of automated tools: Deploying bots, scripts, AI tools, or any other automated software to place wagers, influence game outcomes, or gain an advantage not available to other players.
• Exploitation of software bugs: Knowingly exploiting any error, vulnerability, or malfunction in the 99kt platform's software to generate winnings. Any winnings derived from such exploitation will be voided.
• Chargebacks: Initiating an unjustified chargeback or payment reversal with your bank or mobile money provider in relation to a legitimate deposit made on 99kt.
• Providing false information: Registering with false personal details or submitting fraudulent documents during the KYC process.
• Underage access: Attempting to access or use the platform if you are under 18 years of age, or facilitating access by a person under 18.

7. Game Rules and Fair Play

All casino games available on the 99kt platform — including online slots, virtual table games, instant win titles, and live dealer games — are governed by the rules published by the respective game provider. 99kt does not modify game mechanics, payout percentages, or Random Number Generator (RNG) parameters for any game hosted on its platform.

RNG Certification

All RNG-based games available on 99kt are developed and certified by recognised game studios including Pragmatic Play, NetEnt, Microgaming, Spribe, and others. These studios subject their RNG systems to regular independent auditing to confirm that outcomes are statistically random and that published Return to Player (RTP) percentages are accurate. 99kt does not have the ability to adjust or influence RNG outcomes for individual players or sessions.

Live Dealer Games

Live dealer games on 99kt are powered by Evolution Gaming and Ezugi. These games are streamed from regulated, professionally operated studios. Dealer conduct, table shuffling procedures, and outcome recording are subject to the respective studio's independent monitoring and quality assurance processes. In the event of a technical disconnection during a live dealer game, 99kt will apply the relevant game provider's disconnection policy, which is documented in the provider's own game rules.

Sports Betting

Sports betting markets on 99kt cover cricket (BPL, IPL, T20 World Cup, ICC tournaments, Bangladesh Tigers ODI and Test series), football, kabaddi, and other sports. Odds are set by 99kt's trading team and are subject to change before an event begins. In-play (live) betting odds update in real time and reflect current match conditions. 99kt reserves the right to void any bet that was accepted due to an obvious pricing error, and to suspend markets where match integrity concerns arise.

Game Malfunctions

In the event of a technical malfunction during gameplay — including server errors, disconnections, or display glitches — any wager placed during the malfunction will be assessed individually. If the malfunction prevented a fair outcome from being determined, the wager will be refunded to the player's account balance. 99kt's decision on malfunction-related disputes is final. The phrase "malfunction voids all pays and play" applies on the 99kt platform in accordance with standard industry practice.

8. Account Suspension and Closure

99kt reserves the right to suspend or close any player account at any time, with or without prior notice, where there are reasonable grounds to do so. Grounds for suspension or closure include — but are not limited to — suspected fraud, failure to complete KYC verification within a reasonable time, breach of these Terms, account inactivity, or a request from the player themselves.

Player-Initiated Closure

If you wish to close your 99kt account, you may do so at any time by contacting the support team via live chat or by using the self-exclusion tools available in your account settings. Before closing your account, you should withdraw any remaining real-money balance. 99kt will process any pending withdrawal to your verified payment method within the standard processing timeframe following account closure confirmation.

Inactive Accounts

An account is considered inactive if no login activity has been recorded for a continuous period of 12 months or more. 99kt will attempt to contact the account holder at the registered email address before classifying the account as inactive. An administrative maintenance fee of ৳200 per month may be applied to dormant accounts after the 12-month inactivity threshold has been reached, up to the amount of the remaining balance. No fees will be applied if the account balance reaches zero.

Responsible Gaming — Self-Exclusion

Players who wish to take a break from gambling may request a temporary cooling-off period or a permanent self-exclusion through the 99kt responsible gaming tools. Self-exclusion takes effect immediately and cannot be reversed before the selected exclusion period has elapsed. During a self-exclusion period, the account is locked and the player will not receive any marketing communications from 99kt. For more information, visit the Responsible Gaming page.